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Our Customer Satisfaction Index
Our guests say about us
„I had a very good stay. There is a considerable amount of building work happening across the road from the hotel which can be noisy. My room was at the back of the hotel so pretty much unaffected. Those rooms at the front must have been compromised by the noise however.‟
Show more„Zentrale Lage, sehr freundliches Personal, man fühlt sich gleich willkommen. Großzügiges Zimmer und Pluspunkt, dass zwei Türen zwischen Schlafbereich und Flur sind. Nur abends ist es aufgrund des Umfeldes nicht immer angenehm, den Weg zum Hotel zurückzulegen.‟
Show more„Very nice‟
Show more↵„Liebe Stella, wie schön, dass Sie einen tollen Aufenthalt bei uns hatten. Sehr gerne heißen wir Sie auch in der Zukunft bei uns willkommen. Beste Grüße Ihre Paula‟
„Easy check in/out process. Friendly staff. Quiet and clean. Comfortable bed. Lobby coffee was a nice touch! Loved proximity to train station. Luggage storage was so convenient and helpful to allow us another day in Munich prior to our evening departure!‟
Show more↵„Dear Guest, Thank you so much for sharing your impressions with us and other guests. We are delighted to read that you found the straightforward check-in and check-out process, as well as the friendly staff, particularly pleasant. We are pleased that you enjoyed the quiet and clean atmosphere and the comfort of your bed. We are also happy that you liked the coffee in the lobby and that the proximity to the main train station made your journey easier. It's wonderful to hear that our luggage storage service extended your stay in Munich, allowing you to enjoy an extra day in the city. We hope your positive experience will stay with you for a long time and that you will visit us again soon. Best regards Paula‟
„Excellent‟
Show more↵„Dear John, thank you so much for your visit and for your review. So good everything was great and your experience with us was an excellent one. We would feel very happy should you visit us again in the future. Best regards Paula‟
„An excellent experience. The staff was very helpful and accommodating. Room was stylish and clean. Nice hotel in quiet location.‟
Show more↵„Dear Patricia, thanks for sharing your impressions with us and other guests. We are glad you enjoyed staying with us a lot and the friendly and helpful staff made you feel welcome and comfortable. Your overall impression was very good and this means a lot to us. Should you visit Munich in the future, we will be delighted to host you again. Best regards Paula‟
„Wonderful experience. The location is so convenient to transit options. The breakfast buffet is very tasty! Love the coffee machine in the lobby. I would definitely stay there again when in Munich and would highly recommend it!‟
Show more↵„Dear Bergmire, thanks for your visit and your review. So delighted about your postive feedback regarding our hotel and service. It's wonderful to read you appreciated the central location and closeness to the train station as a convenient option for public transportation. So happy you were enjoying the complementary coffee we are offering in the lobby and the breakfast we offer was a blast for you too. The best compliment for us is maybe to read you would stay with us again. This shows us we are doing a good job and keeps us motivated. Looking forward to your next visit. Best regards Paula‟
„Wir kommen beim nächsten Mal München wieder‟
Show more↵„Lieber Gast, herzlichen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Dass diese Bewertung so positiv ist, macht uns sehr glücklich und zeigt uns, dass Sie eine tolle Zeit bei uns hatten. Wie schön, dass unsere lieben Mitarbeiter durch Ihre Freundlichkeit und Hilfsbereitschaft überzeugen durften und Sie deren rundum Service genossen haben. Es macht uns stolz zu lesen, dass Sie gerne auch in der Zukunft unser Gäste sein werden. Beste Grüße Ihre Paula‟
„Wenn noch mal München, dann würde ich tatsächlich bei Ihnen buchen‟
Show more↵„Liebe Anja, vielen Dank für Ihren Besuch und die Zeit, die Sie sich für eine Bewertung genommen haben. Klasse, dass Sie einen so schönes Aufenthalt bei uns hatten und auch gerne erneut bei uns buchen, wenn Sie da nächste Mal nach München reisen. Das ist immer das beste Kompliment, welches wir von unseren Gästen für unsere Arbeit erhalten können. Wir freuen uns auf ein Wiedersehen. Beste Grüße Ihre Paula‟